Posted February 25, 2016 by bizadmin in Momentary Brilliance

A Weird Small Biz Blunder that Kills Efficiency

Over the years of working with small businesses, I’ve found a number of common issues.

One of the biggest complaints I’ve heard is: “you can’t get good people anymore.”

Maybe you’ve heard this lament before.

Maybe you’ve said it yourself.

And while on the surface it can be true, I’d say 80% of the time it misses the mark.

Most often what I’ve found is that the employees don’t have any sort of job description.

Without a job description and a list of duties that are needed to be done, neither the owner or employee knows what they are responsible for.

And with a competent employee, this often results in an excited boss shifting into “delegation mode” and piling on more and more work.

When I questioned one owner about this, she said “didn’t think it was a big deal.”

After I got her to write out all the employee’s current job duties and saw the size of the list, she quickly realized why her employee was making mistakes and things weren’t running smoothly.

It’s an easy trap to fall into as a biz owner: you finally find a competent employee who can gsd, but in your excitement to offload as much of your workload as you can (4 Hour Workweek anyone?) you end up killing your business as your employee quickly experiences the same overload that you did!

ADVICE: write out job descriptions and map out duties. It will help you establish realistic expectations while at the same time allowing your employee to know exactly what they are responsible.

If this is anything but crystal clear and on paper, solid chance your biz is not operating as it could be.

We’ve mapped out some strategies for advertising that even the most clueless employee couldn’t mess up:

Here’s to providing clear guidelines for success,

Matt Hardy
BizDevShots Podcast